Agency Performance and Accountability Commission (APAC)
Project Type: Priority Project
Report Date: August 24, 2021
Summary of Policy Considerations and Agency Recommendations
The Oklahoma State Legislature may consider the following:
Amending the provisions of 62 O.S. § 45.3 that currently require five-year strategic plans to be resubmitted every two years to instead require a five-year strategic plan that is followed with an annual update regarding outcomes. The Legislature may additionally consider requiring agencies’ strategic plans to be made publicly available.
Requiring agencies to enact a phased implementation of outcome-based budgeting practices that align with an agency’s strategic plan.
Creating an Innovations Fund for the purpose of providing loans for qualified State agency projects that demonstrate an ability to repay the loan with State savings generated from the project.
Amending 62 O.S. § 35.9 to replace the current requirement for agencies to submit quarterly progress reports on the State’s IT consolidation efforts with a report detailing the expected return on investment for any Information Systems acquisitions and expenditures.
Amend contracting standards to enable the State to have a vendor correct discovered defects after the payment for product or services has been rendered.
Agencies across State government should adopt the following business practices:
Prior to developing a strategic plan, agencies should first evaluate the legislative intent of a program and then align the program’s strategic plan to deliver customer-oriented outcomes.
The Executive’s Cabinet should regularly coordinate with agencies in developing strategic goals and outcomes for the State.
Agencies’ requests for new programs or funding should be accompanied by a projection of qualitative or quantitative returns on the State’s investment or a description of the long- term impact of the investment.
Agencies should gather metrics before and after implementation of a recommendation to demonstrate any change.
Any agency estimating costs or developing a fee or use structure for stakeholder services should include all operational expenses, including stepwise, variable, and fixed costs.
Agencies should conduct an agency stakeholder assessment as part of any independent audit or review and communicate with any agency about recommendations that may impact that agency.
Agencies should outline in contracts with third-party independent auditors any expected deliverables, including a summary of all recommendations, an implementation strategy and schedule, and explanation of methodologies and calculations.